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Practice Management

The Practice Manager is involved in managing the practice to ensure that the right systems are in place to provide a high quality of patient care, including personnel, health and safety, the premises, equipment and information technology. The Practice Manager supports the GPs and other medical professionals to deliver patient services and also helps to develop extended services to enhance patient care.

Complaints should be addressed to Mrs Howell, who will deal with matters as set down in the NHS Wales Complaints Procedures "Putting Things Right".

Mrs Sue Howell

Practice Manager

Mrs Sarah Harries

Management Partner

Mrs Harries has worked for over 25 years in Primary Care Management and works alongside her GP Partners to manage the financial and business aspects of the practice.

Administration

Our administration staff provide all the patient data support to our clinical team, including referral letters, clinical coding, medical record management, registrations, screening services, referrals, hospital liaison and carer liaison.

Mrs Alison Jones
Ms Kate Davies
Mrs Caroline Powell

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. They are required to ask you for a brief description of your symptoms if you request an urgent appointment or a home visit; this is so they can help the doctors prioritise their emergency care.

Mrs Caroline Williams

Lead Receptionist

Ms Maxine Roach
Ms Liz Grubb
Mrs Sally Tyler
Miss Jade O'Connell

Carers Champion

Secretaries

Mrs Wendy Morgans

Medical Secretary

 
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