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Practice Management

Mrs Sarah Harries

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, personnel, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Complaints should be addressed to Mrs Harries, who will deal with matters as set down in the NHS Wales Complaints Procedures "Putting Things Right".

Administration

Our administration staff provide all the patient data support to our clinical team, including referral letters, clinical coding, medical record management, registrations, screening services, referrals, hospital liaison and carer liaison.

Mrs Sue Howell

Assistant Practice Manager

Mrs Alison Jones
Mrs Wendy Morgans

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. They are required to ask you for a brief description of your symptoms if you request an urgent appointment or a home visit; this is so they can help the doctors prioritise their emergency care.

Mrs Caroline Williams
Mrs Sally Tyler
Ms Naomi Rettig
Ms Maxine Finn
 
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